Privacy Policy of jili49

Introduction

Welcome to the jili49 Privacy Policy. jili49 ("we," "us," "our") operates the online casino platform accessible at jili49.net, offering Filipino players a wide range of casino games, sports betting features, promotions, and related services (collectively, "the Platform"). This Privacy Policy applies to all users of the jili49 Platform, including registered account holders and visitors who browse the Platform without creating an account.

This Privacy Policy explains what personal data jili49 collects from you, the purposes for which we collect and process that data, the legal bases on which we rely to process your data, how long we retain your data, who we share it with, and the rights you have in relation to your personal data under applicable Philippine law — including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering a jili49 account, making a deposit, or otherwise using the jili49 Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jili49 Platform.

This Privacy Policy should be read together with jili49's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and jili49.

Personal Data We Collect

jili49 collects personal data that is necessary to provide you with a safe, secure, and enjoyable online casino experience. The categories of personal data we collect include the following:

Registration & Account Data

When you create a jili49 account, we collect the information you provide during the registration process, including your full legal name, date of birth, email address, mobile number, and chosen username. This information is required to create and maintain your jili49 account.

Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) obligations and to verify that you meet the 21+ age requirement, jili49 may collect copies of government-issued identity documents such as a Philippine passport, driver's license, SSS card, or UMID card. We may also collect proof of address documents and proof of payment method ownership.

Financial & Transaction Data

jili49 collects data related to your financial transactions on the Platform, including deposit amounts, withdrawal requests, payment method details (such as your GCash number, PayMaya account, or bank account details), transaction timestamps, and transaction reference numbers. We do not store full card numbers or full bank account credentials on our servers.

Gaming Activity Data

We collect data about your gaming activity on jili49, including the games you play, wager amounts, game outcomes, session durations, and bonus usage. This data is used to provide you with a personalized gaming experience, to detect problem gambling patterns, and to comply with regulatory reporting requirements.

Technical & Device Data

When you access jili49, we automatically collect certain technical data about your device and connection, including your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimization.

Communications Data

If you contact jili49 customer support via live chat or email, we collect and retain records of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your queries and to improve our support services.

How We Collect Your Data

jili49 collects your personal data through the following channels:

• Directly from you: When you register a jili49 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide personal data directly to jili49.
• Automatically: When you access and use the jili49 Platform, we automatically collect technical and device data through cookies, web beacons, and similar tracking technologies embedded in the Platform.
• From third-party payment providers: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from those payment providers to verify and process your transaction.
• From identity verification services: jili49 may use third-party KYC and identity verification services to assist in verifying the identity and age of players. These services may provide us with verification results and risk scores based on the documents you submit.
• From fraud prevention and security services: jili49 uses third-party fraud detection tools that may provide us with risk assessments based on your device fingerprint, IP address, and behavioral patterns on the Platform.

How We Use Your Personal Data

jili49 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jili49 account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Service Delivery: To provide you with access to jili49's games, promotions, bonuses, and all other features of the Platform.
• Payment Processing: To process your deposits and withdrawal requests via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, PAGCOR regulations, and anti-money laundering (AML) requirements. This includes conducting KYC verification and filing regulatory reports where required.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming interventions where appropriate.
• Customer Support: To respond to your queries, complaints, and support requests via live chat and email.
• Marketing & Promotions: To send you promotional communications about jili49 bonuses, new games, and special offers — but only where you have given your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the performance, design, and features of the jili49 Platform.

Legal Basis for Processing

jili49 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Contractual Necessity: Processing your registration data, financial data, and gaming activity data is necessary to perform the contract between you and jili49 — that is, to provide you with access to the jili49 Platform and its services.
• Legal Obligation: Processing your KYC data, transaction data, and certain gaming activity data is necessary for jili49 to comply with its legal obligations under Philippine law, including PAGCOR regulations and AML requirements.
• Legitimate Interests: Processing your technical data and communications data for fraud prevention, security monitoring, and platform improvement is based on jili49's legitimate interests in operating a safe, secure, and compliant online casino platform.
• Consent: Processing your personal data for marketing and promotional communications is based on your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing & Disclosure

jili49 does not sell your personal data to third parties. We share your personal data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable data protection laws.
• Game Providers: We share limited gaming session data with our game providers (including JILI and Pragmatic Play) to facilitate game delivery and to resolve game-related disputes. Game providers do not receive your full personal profile.
• Identity Verification Services: We share identity document data with third-party KYC verification providers to verify your age and identity as required by PAGCOR regulations.
• Fraud Prevention Services: We share technical and behavioral data with fraud detection service providers to identify and prevent fraudulent activity on the Platform.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law or in response to a lawful request.
• Legal Proceedings: We may disclose your personal data to courts, law enforcement agencies, or other parties where necessary to establish, exercise, or defend legal claims involving jili49.

Data Retention

jili49 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes or enforce our agreements. The following retention periods apply:

• Account Data: Retained for the duration of your jili49 account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML record-keeping requirements.
• KYC / Identity Data: Retained for a minimum of five (5) years following account closure or the completion of the last transaction, as required by Philippine AML regulations.
• Financial & Transaction Data: Retained for a minimum of five (5) years following each transaction, in accordance with applicable financial record-keeping requirements.
• Gaming Activity Data: Retained for a minimum of three (3) years following the relevant gaming session, for regulatory reporting and responsible gaming monitoring purposes.
• Technical & Device Data: Retained for up to twelve (12) months from collection, unless retained longer for fraud investigation purposes.
• Customer Support Communications: Retained for up to three (3) years from the date of the communication, to support dispute resolution and service improvement.

When your personal data is no longer required for any of the above purposes, jili49 will securely delete or anonymize it in accordance with our internal data disposal procedures.

Your Data Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by jili49:

• Right to Be Informed: You have the right to be informed about how jili49 collects, uses, and processes your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data that jili49 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that jili49 correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request that jili49 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to jili49's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jili49 has processed your personal data in violation of the Data Privacy Act of 2012.

Cookies & Tracking Technologies

jili49 uses cookies and similar tracking technologies to enhance your experience on the Platform, to keep you logged in securely, to remember your preferences, and to analyze how the Platform is used. A cookie is a small text file that is stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the jili49 Platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies without disabling the Platform entirely.
• Analytics Cookies: These cookies help jili49 understand how players use the Platform — which pages are visited most, how long sessions last, and where technical errors occur. This data is used in aggregate and anonymized form to improve the Platform.
• Preference Cookies: These cookies remember your settings and preferences on jili49, such as your preferred language and display settings, so you don't have to re-enter them each time you visit.
• Marketing Cookies: These cookies are used to deliver promotional content that is relevant to your interests. They track your activity across the jili49 Platform to build a profile of your gaming preferences. You may opt out of marketing cookies via your browser settings.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the jili49 Platform.

Data Security

jili49 takes the security of your personal data seriously. We implement a range of technical and organizational security measures designed to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the jili49 Platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial data cannot be intercepted in transit.
• Data Encryption at Rest: Sensitive personal data stored on jili49's servers — including KYC documents and financial data — is encrypted at rest using strong encryption standards.
• Access Controls: Access to personal data within jili49 is restricted to authorized personnel only, on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Two-Factor Authentication: jili49 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: jili49 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform.
• Fraud Monitoring: jili49's fraud detection systems continuously monitor the Platform for suspicious activity, unauthorized access attempts, and other security threats.

While jili49 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jili49 account credentials. If you suspect that your account has been compromised, please contact jili49 customer support immediately via live chat.

Minors & Age Restriction

jili49 strictly prohibits the use of the Platform by individuals under the age of 21 years, in accordance with Philippine gambling regulations. jili49 does not knowingly collect personal data from individuals under 21 years of age.

If jili49 discovers or has reason to believe that a registered player is under 21 years of age, we will immediately suspend the account, void all gaming activity conducted by that account, and take steps to return any deposits made, in accordance with applicable regulations. Any personal data collected from an underage player will be deleted as soon as the underage status is confirmed.

Changes to This Privacy Policy

jili49 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Privacy Policy, jili49 will notify registered players via email or through a prominent notice on the jili49 Platform. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.

Your continued use of the jili49 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes to this Privacy Policy, you must stop using jili49 and may request account closure by contacting customer support.

jili49 recommends that you review this Privacy Policy periodically to stay informed of how we protect your personal data. The most current version of this Privacy Policy will always be available at jili49.net/privacy-policy.

Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili49 handles your personal data, please contact the jili49 Data Privacy team. Our customer support agents and Data Privacy Officer are available to assist Filipino players with any privacy-related matter.

jili49 aims to respond to all data privacy requests and complaints within thirty (30) days of receipt. For urgent matters involving suspected unauthorized access to your account, please use the live chat function for the fastest response.